Welcome to Diana Intelligence (“we”, “our”, “us”). By accessing or using our website dianaintelligence.com and the services provided through our platform (the “Service”), you agree to these Terms and Conditions. If you do not agree, please do not use the Service.

1. Services and Use

We provide an AI-assisted intelligence platform that processes user inputs through secure third-party infrastructure and model providers. Your access to the Service is subject to compliance with applicable laws, responsible use, and our usage policies. You agree not to misuse the Service or attempt to reverse engineer any underlying models or systems.

2. Third-Party Infrastructure

Our platform relies on external service providers for model execution, routing, and processing. By using our Service, you acknowledge that your inputs and outputs will be transmitted to these providers solely for the purpose of generating responses. Their respective terms govern that underlying processing. We do not disclose provider identities unless required by law or a contractual arrangement with your institution.

3. Data Handling, Retention & Training

• We use infrastructure configurations that ensure zero data retention, meaning prompts and responses are not stored or used by our processing providers beyond the immediate purpose of generating an output.

• Data sent through our platform is processed only to deliver the Service and is not used to train or improve any external models.

• We do not sell, share, or reuse user inputs or outputs for machine-learning training. Any limited data that may be retained for operational or compliance reasons is anonymised or de-identified wherever possible.

4. Privacy & Security

We collect and process your “Inputs” (the text, files, or data you upload) and “Outputs” (the model responses) as described in our Privacy Policy. You remain responsible for ensuring you have the rights to submit any content. Please avoid entering sensitive information such as passwords, financial identifiers or national ID numbers. While we apply reasonable security measures, no system is entirely risk-free and you use the Service at your own discretion.

5. Intellectual Property

All content, design, marks, and materials on this site are © Pagasa Labs or its licensors. You may use the Service for your internal purposes only. You may not copy, distribute, sell, lease, or create derivative works of the platform or its underlying technologies. All rights not expressly granted are reserved.

6. Limitation of Liability & Disclaimer

The Service is provided “as-is”. We do not guarantee the accuracy, completeness, reliability, or suitability of any outputs. We are not liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Service.

7. Amendments

We may update these Terms at any time by posting a revised version on our website. Continued use of the Service constitutes acceptance of the updated Terms.

8. Governing Law

These Terms shall be governed by and construed under the laws of the Republic of Singapore, and you agree to the exclusive jurisdiction of the courts of the Republic of Singapore.